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1. As a new resident, how do I get my recycling cart?
2. How much am I paying for the recycling cart and automated service?
3. Who owns the recycling carts?
4. What if my cart gets damaged or stolen?
5. How big is the recycling cart?
6. Where do I store my recycling cart?
7. Should I pack the materials down tightly in my recycling cart?
8. Where do I place my recycling cart on my collection day?
9. Which way do I face my recycling cart?
10. Can I get a second recycling cart?
11. What type of material can I put in my recycling cart?
12. Can I have a cart for refuse collection as well?
13. Can I set materials out beside the recycling cart if the cart is full?
14. What if I have extra materials that won't fit in the recycling cart?
15. If I move, do I take the cart with me?
16. Can I waive the recycling services and the cart?
17. Can I write my address on the cart?
18. When can I start using my new cart?
19. Can we park on the street on collection days?

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1. How will Camp Canton staff communicate with me?
2. What if my child is going to be late or is not attending Camp Canton for the day?
3. What should I do if I am picking my child up from Camp Canton early?
4. What do I do if a person other than myself needs to pick up my child from Camp Canton?
5. What if my child is sick?
6. How do you split up the campers? Will my child be separated from his/her sibling?
7. What if I need to get a hold of my camper on field trip day?
8. How will the campers be transported to field trips?
9. Will my child be watching movies?
10. What if my child needs to eat a snack?
11. What if I pick up my child after 6:00 pm?
12. Will my child need money for the field trip?
13. Where does my child put his/her belongings during camp?
14. How many Camp Canton shirts does my child receive?
15. I am interested in enrolling my child but camp is full and I was placed on the wait list. Now what?
16. If my child leaves something at camp, where could it be found?
17. What is a C.I.T.?
18. Are parents allowed to join Camp Canton on field trips?
19. I need a receipt of child care and a tax identification number for my taxes/work flex account. Where do I get this information?
20. I would like a refund for camp. How do I get one?
21. If my child misbehaves, what sorts of discipline policies are in place?
22. What feedback mechanisms are in place?
23. I registered for Camp Canton but my schedule has changed, how do I get a refund?
24. What should my camper bring to Camp Canton with him/her? What should leave at home?

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1. Why do communities receive cable royalties?
2. Which cable companies operate in Canton?
3. Who regulates cable companies?
4. Whom do I call if I have a cable complaint?

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1. I’ve never had an inspection before. Why do I need one now?
2. Is this inspection mandatory?
3. What happens if I refuse to have the inspection done or to correct any problems it identifies?
4. Why do I need to test my backflow prevention assembly?
5. How often should I test my backflow prevention assembly?
6. Why doesn’t Canton pay for the testing of my backflow preventer?
7. Can any plumber test my irrigation backflow devices?
8. Who is responsible for completing the repairs if necessary?

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1. I registered but did not receive my registration email. Now what do I do?
2. When Do I Need a Permit?
3. What are the requirements of the Homeowner?
4. If I hire a contractor, who is responsible for obtaining the permit?
5. What Determines the Cost of a Permit?
6. How do I request an inspection on my permitted work?
7. My contractor is not showing up when I am adding my contacts, or the contractor has more than one address?
8. I am a trade contractor listed on several building permits. Can I use the portal to check inspection results even if my builder does not use the portal?
9. How do I edit / add information once the permit has been submitted?
10. Is there a Phone App for the CityView Portal?
11. Can there be more than one person linked as the contractor under one license number?
12. What is the turnaround time for trade permits submitted on the portal?
13. I have an inspection today, what time will the inspector be at my house?
14. Can I pull a trade permit before submitting a building permit application for on a project that requires a building permit?

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1. How do I find out more about project development in Canton?
2. I need help with building and ordinance issues. Whom can I call?

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1. When and why was the Canton Mobility Transportation program started?
2. How is the system funded?
3. Is there a transportation advisory committee, how many members, how are they selected?
4. What locations can rides be schedule to and from?
5. What is the cost of a ride?
6. Who is eligible to use Canton Mobility Transportation?
7. How do I register for this program?

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1. Where can my team find a field for practice?
2. How many athletic fields does Canton maintain?
3. How do I reserve a field?
4. Where are Canton's fields located?
5. How can I tell when fields are available?
6. Do I need to be a Canton resident to reserve a field?
7. How does your drop-in process work?
8. Can I use the soccer nets and other seasonal equipment if it is on the field?
9. When do the athletic fields open?
10. What are the usage fees to reserve a field?
11. Is alcohol allowed?
12. How do I reserve a Pavilion?

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1. How do I apply to become a vendor at the Canton Farmers Market?

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1. Does Canton have a budget?
2. What are the major funds?
3. Can funds be transferred between funds for operating purposes?
4. How is the Finance Department different from the Treasurer?
5. Describe the budget approval process.
6. What is an Annual Finance Report?
7. Do all communities create a Comprehensive Annual Financial Report...how many do?
8. How many years has Canton prepared a Comprehensive Annual Financial Report?
9. When and how does Canton borrow money?
10. What is Canton's allocation of local property taxes?
11. What are enterprise activities?
12. How is the sewer and water funds administered?
13. How is State of Michigan revenue sharing calculated?
14. What is the difference between Constitutional vs. statutory revenue sharing?
15. What is the allocation of property tax collections by fund?
16. What systems are used for the various Township functions?

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1. How do I report a missed pickup?
2. Should I still put the garbage out on my regular collection day?
3. What should I do about animals are ripping it apart?

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1. What is a homeowners' association?
2. Where do I get an official, recorded copy of my subdivision's covenants & restrictions?
3. Where can our association hold meetings at no charge?
4. How do we get traffic codes enforced in our development?
5. Private Roads
6. Who replaces the street signs in our subdivision?
7. How does the timing of a traffic light get changed?
8. Who repairs our roads in our subdivision?
9. When do we get the final top coat of asphalt for our roads?
10. Can we change our clustered mailboxes to individual ones in front of our property?
11. What about block parties?

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1. How do I apply for a job?
2. What positions are currently open?
3. Are Union contracts available online?
4. Who should I contact if I have a problem submitting my online application?
5. Are paper applications still available?

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1. How long can I leave my child in Kid's Corner?
2. Are reservations required?
3. Will child care staff change my child’s diaper?
4. Will staff members provide my child with their medication?
5. Am I allowed to run out in Heritage Park or leave the facility while my child is in Kid's Corner?
6. Can my child bring a snack or drink in to Kid's Corner?
7. If my child is sick but seems to be recovering, am I allowed to bring him/her to Kid's Corner?
8. What type of games and activities are there for kids?

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1. What is the history of Canton Leisure Services?
2. What is the Leisure Services Advisory Committee?
3. How does Leisure Services plan for the future?
4. What is the history of the Summit on the Park?
5. How do I become a member of the Summit and what does it cost?
6. Does the Summit provide child care services while I am using the facility?
7. How do I register for a program of class sponsored by Leisure Services?
8. Can I get my money back if I don't like a program?
9. If I am interested in renting one of Canton's rooms or facilities, how do I do it?
10. Besides rooms, what other types of equipment does Canton Leisure Services rent?
11. What is the history of Canton Parks?
12. What is Victory Park?
13. What is the history of Fellows Creek Golf Club?
14. What is the history of the Village Theater?
15. How do I purchase tickets for any event at the Village Theater?
16. Can I rent the Village Theater?
17. How does the Cultural Commission involve the community in developing the arts?
18. What is Cherry Hill School?
19. Can I rent one of Canton's historical buildings?
20. What is the history of the Travis Bartlett House?
21. What is the B.L.O.C.K.?
22. What types of programs are offered at the B.L.O.C.K. and how can I get to them?
23. What type of special events does Canton have for its residents?
24. What are the different youth sports groups in Canton and how can we become involved?

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1. Will I be charged a fee to register online?
2. How do I obtain a user name and password?
3. What is CivicRec?
4. How can I find my password?
5. Can I use my credit voucher online?
6. How do I know if I qualify for the resident rate?
7. How do I obtain a receipt?
8. What credit cards are accepted?
9. Who can I email for online registration information?
10. Can I transfer classes online?
11. Can I make a partial payment online?
12. What do I do if my email address or other pertinent information has changed?
13. What should I bring the first day of class?
14. How do I register if I don't have or choose not to use a credit card?
15. How do I make sure my credit card has not been charged if I decide not to register?
16. What if I am not a resident of Canton?
17. Can I request a refund online?
18. If there is no space online for a particular class, how can I be placed on a waiting list?
19. How can I confirm that I am enrolled in a particular class?

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1. How do I contact a Township Department?
2. Where can I find the answers to my frequently asked questions?

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1. Does Canton provide meeting space for residents?
2. Who qualifies for use of the space?
3. What days and times are meeting rooms available?
4. Can my group offer refreshments?
5. What other facilities are available to use, including those that charge a fee?

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1. Can I use the pavilion if no one else is using it?
2. Where are there pavilions in Canton?
3. Can I bring my dog with me to walk in the park?
4. Can I skateboard in the parks?
5. Where do I call to make a rental reservation for a pavilion, gazebo, or amphitheater?
6. Can we bring alcohol to a Canton park?
7. What is the distance of the walking paths in the different parks?
8. Is a fishing license required for the ponds in Heritage Park?

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1. What is the Planning Services Division responsible for?
2. What is Land Use Regulation?
3. What is the role of the Planning Commission?
4. What is a comprehensive or Future Land Use Plan (FLUP)?
5. Why does a community need such a plan?
6. How is the comprehensive or Future Land Use Plan developed?
7. What is zoning?
8. Why does a community use zoning?
9. What is the process for establishing zoning?
10. How is the zoning map changed?
11. What are zoning districts?
12. How much of each zoning district does a community need?
13. How is the Zoning Ordinance used?
14. What is the Subdivision Control Ordinance?
15. What is the subdivision plotting process?
16. What are site condominiums?
17. What are Planned Unit Developments and Planned Development Districts?
18. What are the advantages of a Planned Development District (PDD)?
19. What is cluster development?
20. What are the limitations on Building Permits?
21. What is a building moratorium?
22. What are Land Use Exclusions?
23. What is a non conforming use?
24. Can you please describe the Planning Process?

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1. What do I do in the event of a power outage or gas leak?

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1. Where is the Public Safety Administration Building located?
2. What District Court serves Canton residents?
3. What hospitals are patients transported to by the Canton Fire Department?
4. Who should I call if I see a coyote in Canton?
5. Who do I call to report a stray domestic animal or a sick/injured wild animal?
6. How do I make a complaint against a member of the Canton Public Safety Department?
7. How do I purchase an accident report?
8. How do I submit a tip to the police department?

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1. Who has jurisdiction over Michigan roads?
2. What's considered a "state" highway?
3. What jurisdiction does the County Road Commission have?
4. What about city and village streets?
5. How are roads funded?
6. What are federal dollars used for?
7. How does this affect Canton?
8. How do I report a streetlight that is burned out?
9. How does Canton’s water system work?
10. What happens to the waste water in Canton?
11. What is Canton’s strategy towards watershed management?
12. What is ARC?
13. What is a Detention Basin?
14. What are the different types of detention ponds?
15. How are detention basins maintained?
16. How should detention basins be inspected?

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1. When a subdivision is constructed, who pays for the construction of the subdivision roads?
2. Who decides if the subdivision roads are public or private?
3. What about condominium roads?
4. Who pays for the maintenance of private subdivision roads?
5. Do homeowners in private road subdivisions pay twice for road maintenance: once through County taxes and a 2nd time through association fees?
6. How much maintenance does Wayne County do on public subdivision roads?
7. What about snow removal by the county on public subdivision roads?
8. Is it true that most Canton homeowner associations assess their residents for snow removal?

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1. Do items need to be inside a bag?
2. Can I put the clothing and other items the Canton recycling cart with my other recycling?
3. What day will Simple Recycling pick up my stuff?
4. Will my Simple Recycling items be picked up by GFL?
5. Does Simple Recycling take furniture?
6. Is there a limit on how much stuff Simple Recycling will take?
7. Will Simple Recycling provide me with a tax receipt?
8. What items will Simple Recycling accept for pick up?
9. What items will Simple Recycling NOT accept for pick up?

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1. Does the Summit provide child care for parents using the facility?
2. Does the Summit have locker rooms?
3. Does the Summit offer Birthday Parties for my son or daughter?
4. Are Service Animals and Pets allowed in the Summit?

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1. When are my taxes due?
2. Does Canton accept credit cards for tax payments?
3. I need a copy of a paid receipt. Where can I get one?
4. Who receives the funds from my tax bill?
5. What do the terms "Assessed Value," "State Equalized Value" and "Taxable Value" mean on my Notice of Assessment?
6. How does the assessor determine my assessed value?
7. What determines the taxable value?
8. Property values in my neighborhood have been decreasing. Will my property valuation be decreasing as well?
9. Does that mean I’ll pay more property taxes instead of less?
10. Why won’t my taxes decrease if my property value is going down?
11. Will my taxes ever go down?
12. What are some of the disadvantages about the Proposal A legislation?
13. What is a principal residence exemption?
14. Can I contest my assessed value and taxable value?
15. How can I estimate my taxes from the assessment change notice?

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1. What is the cost to the taxpayer for utilizing this service?
2. Why do I have to pay a convenience fee for credit and debit cards but not for ACH payments?
3. Why doesn’t the township cover the convenience fee?
4. Why would I want to pay by credit or debit card and pay an extra fee?
5. Can I pay with a credit or debit card at the Treasurer’s Office?
6. Can I schedule a payment for a future date?
7. Can I register as a user like I do when paying my water bill?
8. Will my login for making water payments work on the tax program?
9. Can I cancel a payment after I’ve entered it?

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1. Are there scheduled activities?
2. What days and times is the BLOCK After-School open?
3. My child is not yet 11 years old. Can he/she still register?
4. What forms required for my child to attend?
5. Can my child drop in for the day?
6. What is served in the cafeteria?
7. I don’t see my child’s school listed. Can you pick him/her up?
8. Registration is full for my child’s school. Can I still register?
9. My child stays after school on some days for sports/clubs/etc. Can you pick him/her up?
10. My child will not be attending every day. Do I need to call and let you know?
11. If I register for the After School Program, do I need to register for the Canton Express?
12. Do you offer a payment plan?
13. If I register my child after the semester begins, will you prorate the price?
14. Can you pick up my child and take them home immediately?
15. Do I need to register in advance for the Teen Night Out events?
16. Do I qualify for the free Canton Connects Program?
17. Can I come take a tour of The BLOCK?

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1. What is 'Therapeutic Recreation'?
2. How old do participants need to be in order to participate in Leisure Club programming?
3. Are Therapeutic Recreation programs available to individuals residing outside of the Canton community?
4. How do I request a reasonable accommodation?
5. Are there personal requirements that individuals must be able to accomplish in order to participate?
6. If an aide will be attending alongside a participant, should they register for the program too?
7. How can I help support the Therapeutic Recreation (TR) program in Canton?

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1. My garbage wasn't picked up, what happened?
2. How is Canton’s trash hauler selected?
3. What trash services are offered at the curb?
4. How can I get a recycling cart and/or purchase a second cart?
5. What is the solid waste collection fee for Canton residents and when is it billed?
6. Who do I call if I have a concern regarding trash service?
7. Is there a solid waste collection fee discount available for senior citizens?
8. How is the solid waste collection fee calculated?
9. What legal basis allows Canton to charge for solid waste collection service?

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1. What is the purpose of the Forest Preservation Ordinance?
2. What does the Tree Fund have to do with the ordinance?
3. Do I need a permit to remove a tree?
4. Are there any exemptions to the tree removal permit?
5. How do I obtain a tree removal permit?
6. Once a tree is removed am I required to replace it?
7. What about landmark tree replacement?
8. What are the replacement standards?
9. Are there any trees that don't have to be replaced?

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1. Who operates the Village Theater?
2. Are there senior citizen and student rates?
3. How can I find out about performances, classes, volunteering and auditions?
4. How many seats at the theater?
5. Do I have to be a resident to rent the theater?
6. I'm an artist or performer, how can I get to show my work or perform at the theater or in other Canton venues?
7. When is the Village Theater open to the public?
8. How can I get a job at the theater?
9. Where can I park at the Village Theater?
10. Who may I contact with more questions?

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1. My transaction was cancelled mid-sale. Did it go through?
2. Are there senior citizen and student rates?
3. I accidentally bought tickets to the wrong show. May I exchange them?
4. I haven’t received my e-tickets. What should I do?
5. I asked for my tickets to be mailed to me. How long will it take?
6. I want to bring my child to the performance. Can they just sit on my lap, or do I need to purchase a ticket for them?

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1. Why does Canton have a Volunteer Events Coordinator?
2. How long has the position been in existence?
3. What type of events need volunteers?
4. What relationship do we have with area schools?

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1. Why did Canton choose Invoice Cloud?
2. What is Invoice Cloud?
3. What are some of the benefits of paying a bill online?
4. Do I need to register to pay a bill?
5. What forms of payment does Invoice Cloud accept?
6. Is there a service fee?
7. Do I have to enter an email address to make a payment?
8. When I try to pay my bill, it asks for credit card info but I want to pay by electronic check.
9. What if I can’t find my bill:
10. I’m already signed up for eBills, will I have to sign up for paperless again in Invoice Cloud?
11. Will my Bank Draft information be migrated to Invoice Cloud?
12. Who has access to my Invoice Cloud account?
13. If I register for AutoPay with Invoice Cloud, how soon will my payments start processing?
14. What is the difference between AutoPay and a scheduled payment?
15. How do I enroll in auto pay?
16. Will I receive a confirmation email that my bill has been paid?
17. I forgot my Password, how do I access my account?
18. How will I know that my payment has been accepted?
19. How long does it take for a payment to process?
20. Will I be able to print a copy of my bill?
21. Is my information secure?

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1. Where does the water used by Canton residents and businesses come from?
2. What are the current water rates?
3. What to do in the event of an emergency?
4. How do the water rates charged by the GLWA affect Canton?
5. What factors help to determine whether GLWA will raise water rates or maintain the current level?
6. Who in the township approves the rate increases?
7. What are the current water and sewer rates for Canton?
8. How does the township determine my water and sewer usage?
9. My water meter is outside, why does the DPW serviceman need to come inside my home?
10. Why is my bill so high?
11. Why am I being charged fixed charges on my water and sewer bill?
12. What are the fixed water charges on my bill?
13. What are the fixed sewer charges on my bill?
14. What is the minimum bill for Canton Township?
15. How often will I receive my water bill?
16. What are my options for payment?
17. Is there a fee for online or IVR payment?
18. Can I make partial or extra payments on my water and sewer account?
19. What is the penalty for late payment?
20. What do I do if I am selling my home and need a final meter reading?
21. Can I have a separate meter for my outdoor irrigation system?
22. I think I have a leak in my water system, how do I know?
23. How much water can be lost from a leak?
24. How can I conserve water and reduce my water bill?